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MyPaymentHero

Pros

  • Multi-MID placement for diversified risk.
  • Offers ACH/eCheck alongside card processing.
  • Gateway supports tokenization & PCI compliance.

Cons

  • Contracts reportedly long.
  • Rolling reserves common.
  • Limited transparency on acquiring bank relationships.

Overview

MyPaymentHero is a dedicated payment processor for high-risk merchants—those often rejected by mainstream acquirers due to regulatory, chargeback, or reputational risk. Its strength lies in maintaining multiple acquiring relationships that enable separate MIDs for different verticals—effectively isolating regulatory risk between industries.

Supported Business Types

  • Regulated/Restricted: CBD, firearms, vape, tobacco, cannabis-related businesses
  • Continuity & Subscription: Memberships, online coaching, nutraceuticals
  • Financial Services: Credit repair, debt collection, tax services, pawn brokers
  • Digital/Online: SaaS, eCommerce, ticketing, streaming services

Contracts and Risk Terms

Merchants report 36-month initial terms with automatic annual renewal unless canceled in writing 30–90 days before renewal. The Early Termination Fee (ETF) is often structured as liquidated damages, which can equal the processor’s lost revenue for the remainder of the contract—sometimes tens of thousands of dollars.

Important: Before signing, request written clarification on:

  • Reserve percentage and release timeline
  • ETF formula and cap
  • Equipment reprogrammability (avoid long-term leases)
  • All fixed monthly fees and their end date after termination

Technology and Security

MyPaymentHero integrates via major PCI-compliant gateways (likely white-labeled from established vendors). Core features include:

  • Tokenization and encryption for card data protection
  • Level 3 data support for B2B optimization
  • Recurring billing and ACH support for continuity models
  • API and hosted page integrations for eCommerce merchants

The gateway's sophistication has a significant impact on both PCI costs and risk exposure for CNP merchants.

Merchant Feedback and Reputation

Public feedback on MyPaymentHero is scarce. This is not unusual in the high-risk processing industry, where NDAs, fear of legal retaliation, and complex contracts suppress open reviews. The few available reports from similar providers indicate challenges with account termination, rolling reserves, and lingering billing after closure—issues common to the high-risk sector.

3rd Party Reviews

Amazing, responsive, extremely professional and informative through the application process.
Setup and approval were straightforward, and ACH and multi-MID support work well. The only hiccups were navigating rolling reserves and the account closure process, which took more steps than expected. Still, it’s a solid choice if you know what to expect and follow the contract carefully.

Final Word

MyPaymentHero stands out as a strong, reliable option for merchants who need dependable approval in tough, highly regulated industries. It delivers real high-risk processing support—with ACH, card acceptance, and multi-MID routing designed to keep businesses stable and scalable. For merchants who want a committed partner in complex verticals, MyPaymentHero can be a solid strategic fit, just make sure to lock in clear terms, negotiate smartly, and get everything in writing so you can take full advantage of what the platform offers.